Release Notes
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Release Notes for WatchGuard VISTA Software 3.0
November 2018 - Document Revision 7
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Copyright (c) WatchGuard, Inc.
All rights reserved
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For up-to-date information on VISTA Software, contact WatchGuard
Customer Service:
http://www.watchguardvideo.com/
http://cs.watchguardvideo.com
Phone: 1-866-384-8567 (toll free)
_________________________________________________________________
TABLE OF CONTENTS
1. RELEASE 3-0-0-265
A. FEATURE ADDITIONS
I. VISTA Camera
a. Major Features
b. Reliability Improvements
c. Additional Enhancements
II. WIFI Base
III. SPS
B. BUG FIXES
C. KNOWN ISSUES
2. RELEASE 3-0-0-501
A. FEATURE ADDITIONS
B. BUG FIXES
C. KNOWN ISSUES
3. RELEASE 3-0-2-156
A. FEATURE ADDITIONS
I. VISTA Camera
a. Security Features
b. Battery Metrics
c. User Interface
B. BUG FIXES
C. KNOWN ISSUES
4. RELEASE 3-0-2-206
A. BUG FIXES
5. RELEASE 3-0-2-209
A. BUG FIXES
6. RELEASE 3-0-2-213
A. BUG FIXES
_________________________________________________________________
1. RELEASE 3-0-0-265
A. FEATURE ADDITIONS
I. VISTA Camera
a. Major Features
- Support for VISTA-XLT devices
- Added security enhancements and upgraded packages
used in software. This includes the fixes for
the KRACK WPA2 vulnerability, as well as
upgrades to the version of SSH.
- (WGWEAR-2336) Support for future compatiblity
with QuickConnect on certain VISTA models
- Support for disabling the capture of audio during
recordings
b. Reliability Improvements
- Improvements to the reliability of the VISTA
WiFi to reduce the number of Error 601s detected
- Improvements to the battery status reporting which
should result in fewer false reports of Charge
Complete and Low Battery
- Improvements to the internal interfaces to reduce
the number of device lock-ups requiring a hard
reset
- (WGWEAR-2406) Implemented external interface
activation delay periods to allow a user to
activate and deactivate an interface without
starting a recording
- (WGWEAR-2455) Group recordings between 4RE and
VISTA should now be more closely synced during
playback
c. Additional Enhancements
- (WGWEAR-2504) Add metadata file to state capture
- (WGWEAR-2538) Added audible tone for completion of
firmware download and visual upgrade pending icon to
the screen
- (WGWEAR-2664) Added logs to indicate NILFS recovery
II. WIFI Base
- Added security enhancements and upgraded packages used
in software. This includes the fixes for the
KRACK WPA2 vulnerability, as well as upgrades to the
version of SSH.
- (WGWEAR-2539) WiFi Base remains on when the ignition is
off but the 4RE is running
III. SPS
- Added security enhancements and upgraded packages used
in software. This includes the fixes for the
KRACK WPA2 vulnerability, as well as upgrades to the
version of SSH.
B. BUG FIXES
The following issues have been resolved in release 3-0-0-265:
WGWEAR-2558 Prevent WiFi base from powering off too early when
4RE auto off configuration is false
WGWEAR-2604 Intermittent power-off of WiFi base ports by the SPS
after boot
WGWEAR-2605 VISTA WiFi Dock powering down when booting DVR
WGWEAR-1515 Red LED remained ON after recording was stopped
WGWEAR-2084 VISTA does not respond to REC button press and
does not recognize it is docked
WGWEAR-2293 ERR 601 reported while recording, would not clear
until rebooted
WGWEAR-2311 VISTA inconsistently shuts down WiFi on dock
WGWEAR-2437 VISTA Camera should show Error 120 when an
upgrade from ELX is rejected
WGWEAR-2452 Improved SPI Flash programming stability
WGWEAR-2453 VISTA occasionally does not power up.
WGWEAR-2456 VISTA becomes unresponsive when undocked during
'do not interrupt' phase.
WGWEAR-2488 Add cleanup handlers for situations when the
connection to the EL server is interrupted.
WGWEAR-2501 Retain GPS or NTP time following a reboot.
WGWEAR-2516 VISTA turned off PWR LED while charging
WGWEAR-2555 VISTA buzzes and becomes unresponsive while
docked in the USB base and charging.
WGWEAR-2560 Eliminated delay on GPS messages resulting in
incorrect reporting of GPS state on the user
interface and on encoded video.
WGWEAR-2564 Improved VISTA stability when changing between
USB dock and transfer station.
WGWEAR-2574 Improved video synchronization during
synchronized playback in integrated 4RE/VISTA
systems.
WGWEAR-2590 VISTA occasionally fails to complete upgrade
WGWEAR-2602 Error 36 (mic error) reported during upgrade
WGWEAR-2623 VISTA loses GPS lock unexpectedly
WGWEAR-2627 VISTA loses pseudo 'GPS lock' acquired from 4RE
WGWEAR-2630 Wifi base enters failed upload state when some
files are missing.
WGWEAR-2649 VISTA reports ERROR 30 after reconfiguration
WGWEAR-2668 Backlight button should not dismiss
"state capture" message on display.
WGWEAR-2670 Disable RADIUS accounting server on VISTA hotspot
WGWEAR-2686 VISTA stuck in reboot cycle while docked in
Transfer Station
WGWEAR-2688 VISTA turned off PWR LED while charging in Wifi
Base
WGWEAR-2764 VISTA user interface occassionally displays
partial messages or contains remnants of
previous messages.
WGWEAR-2842 Wifi cameras sometimes incorrectly indicate
"Battery Charge Full" message
WGWEAR-2968 VISTA falsely reports "Low Battery" and shuts
down.
WGWEAR-2842 Wifi cameras incorrectly indicate
"Battery Charge Full"
WGWEAR-3148 Audio is recorded even when EL user interface
is configured to disable audio
WGWEAR-3036 Wifi interface down reported after checkout and
undock and pressing the backlight button slowly
C. KNOWN ISSUES
The following known issues exist in release 3-0-0-265:
-WGWEAR-3007 1P 2P Auto Stop Timer not cleaned up properly
on Covert Exit
When Auto Stop is enabled in Covert mode, the display is not
properly cleaned up. Upon exiting Covert mode, the auto
stop timer is shown instead of going back to normal mode.
Pressing the backlight button or starting and stopping a new
recording will clear this problem.
-WGWEAR-2702 SYS: ERR 37 on 2-piece for state capture
attempt via transfer station
Issue: Error 37 may be observed in the docking station.
There are three primary ways this can occur:
1) Seating/Mechanical 2) USB host mode driver failure
3) During state capture.
Workaround: Recommend to reseat the VISTA in the docking
station to attempt to clear the mechanical issue. If
reseating the VISTA is unsuccessful in resolving the issue,
power cycle the device and then reseat.
-WGWEAR-2004 UPGRD: Unable to upgrade VISTA in a
USB-only base
Unit can now dock and communicate in a USB base even if the
Base voltage is below the charging threshold. "LOW BASE" will
be displayed on the LCD in this condition. We recommend
all firmware upgrades are conducted in a USB base with wall
adapter attached.
-WGWEAR-3117 VISTA 1P-SYS When Audio Alert Level is
set to None the unit still plays a beep
Issue: VISTA may play audio and vibrate when the alert audio
level is set to 'No audio' and the alerts configured to
'Audio and Vibration' or 'Audio Only'.
Workaround: Set the AlertType to 2 'Vibration Only' or to
zero 'None' and audible alerts will not be emitted.
-WGWEAR-3111 VISTA XLT - UI: VISTA displays CRITICAL
COMPLETE when uploading only critical events
Issue: When docking in the Wifi base, the VISTA
displays "Critical Complete" before the events have
completed uploading. The transfer station operates
as expected.
Workaround: Ignore the "Critical Complete" message when
docked in the Wifi base and wait for the entire transfer
to complete prior to undocking.
-WGWEAR-3123 VISTA XLT - UI: Battery screen overrides
upload screen when uploading in WiFi Base VISTA may display
'Charging' while mixed events are uploading. The VISTA chimes
and briefly displays 'Upload' once the Critical Event
uploads are complete, and then goes back to the charging
screen.
-WGWEAR-3101 VISTA XLT - UI: Unit fails to transition to MUTE
if on the information sequence screen.
Issue: VISTA XLT will display RECORDING instead of MUTE on
the information sequence screen. When muting is allowed,
start a recording and press the backlight button twice to
enter the information sequence. When holding the backlight
button, VISTA will display RECORDING instead of MUTE. This is
only an issue with the displayed message. The MUTE function
works correctly.
-WGWEAR-3077 VISTA XLT- UI: Upload screen displays incorrect
upload amount
Issue: VISTA upload screen reports 0/0 events when one large
event is created along with multiple small events. No action
or workaround is required by the customer. The actual number
of uploaded events is correct.
-WGWEAR-3098 Screen Rotation When Connected to QuickConnect
Issue: When the QuickConnect cable attaches to the charging
base, the UI display is flipped for a moment before displaying
properly. This defect is visible to the customer, but has no
other negative impact. No customer action is required to
overcome this issue.
-WGWEAR-3092 Backlight Button repeated presses trigger muting
Issue: When the VISTA XLT backlight button is pressed
repeatedly during a recording, the Red RECORD LED flickers
from the backlight button commands, but sometimes will remain
off instead of returning to an ON state as expected.
-WGWEAR-2667 ERR 120 is not always reported when upgrade fails
Issue: VISTA will not always report ERR 120 when a failure to
upgrade occurs due to a corrupted tarball. If this occurs, the
upgrade will not apply and the existing version of firmware will
continue to be used. The firmware version can be viewed on the
display when the unit is removed from the dock.
-WGWEAR-3065 UI: 1-piece camera stops displaying the ERR-277
label after setting device in COVERT mode
Issue: On the VISTA 1-piece, ERR-277 indicating the storage
space is full can be cleared in COVERT mode by pressing the
backlight button. After it has been cleared, the error message
is no longer displayed even though the device storage is full.
_________________________________________________________________
2. RELEASE 3-0-0-501
A. FEATURE ADDITIONS
This firmware release addresses stability improvements
for the VISTA camera.
B. BUG FIXES
- WGWEAR-3153 Changes to address a booting issue
encountered on some VISTAsq. Modifications include
changing how output pins are driven and adding a
watchdog for detecting processor resets.
C. KNOWN ISSUES
The known issues for this release are identical to the
3-0-0-265 release.
_________________________________________________________________
3. RELEASE 3-0-2-156
A. FEATURE ADDITIONS
I. VISTA CAMERA
a. Security Features
This product release provides enhanced USB and
network security when used with EL4.3/ELX3.6.
-WGWEAR-3052 VISTA USB Security.
Details: Added the capability to secure VISTA access
through the USB port. Once this firmware is updated
and the VISTA connects to a secure-mode capable EL,
it will no longer be possible to access the device
contents through Windows in mass storage mode.
Once a device is secured, it will no longer work
with the earlier version of EL, and will display
"SECURED" when docked in a USB base.
-WGWEAR-3053 Security Fixes
Details: Closed VISTA tcp ports 60000 and 60010 when
docked on a transfer station.
b. Battery Metrics
This release provides the ability to collect
additional battery charge and discharge
information through EL4.3.
-WGWEAR-3074 Battery Metrics
Details: Added ability to collect additional battery
status information. Utilization of this feature
requires some additional support from Technical
Services.
c. User Interface
This release addresses existing issues with the
user interface and provides a more robust
overall user experience. The number of events
uploaded is now correct, and the behavior when
the 2-piece sensor is disconnected is more
reliable and consistent.
-WGWEAR-3111 VISTA XLT - UI: VISTA displays CRITICAL
COMPLETE when uploading only critical events
Details: VISTA displays "Critical Complete" only
when the critical events have completed uploading.
-WGWEAR-3077 VISTA XLT- UI: Upload screen displays
incorrect upload event amount
Details: The previous firmware release would
incorrectly report the number of events uploading.
The display would read 0/0 or 1/0 events uploading,
although the actual number of events uploaded was
correct. The VISTA now displays the correct number
of events uploading.
-WGWEAR-3007 1P 2P Auto Stop Timer not cleaned
up properly on Covert Exit
Details: When Auto Stop is enabled in Covert mode,
the display is now cleaned up, and the auto stop
timer is no longer shown when exiting Covert mode.
-WGWEAR-3101 VISTA XLT - UI: Unit fails to transition
to MUTE if on the information sequence screen.
Details: VISTA XLT correctly displays "MUTE" during
the information sequence screen when recording.
-WGWEAR-3098 Screen Rotation When Connected to
QuickConnect
Details: When the QuickConnect cable attaches to
the charging base, the UI display is no longer
flipped for a moment before displaying properly.
-WGWEAR-2667 ERR 120 is not always reported
when upgrade fails
Details: VISTA now reports ERR 120 when a failure
to upgrade occurs due to a corrupted tarball. If
this occurs, the upgrade will not apply and the
existing version of firmware will continue to be
used. The firmware version can be viewed on the
display when the unit is removed from the dock.
-WGWEAR-3065 UI: 1-piece camera stops displaying
the ERR-277 label after setting device in COVERT
mode
Details: When ERR-277 indicates the storage is
full in COVERT mode, the message can be
dismissed by pressing the backlight button. If
another recording is attempted, ERR-277 will be
asserted again in covert mode indicating that the
storage is full.
-WGWEAR-3068 VISTA reports LOW BASE if charging
stops due to over temperature
Details: In cases where VISTA has slowed or stopped
charging due to high ambient temperatures, the
display will now show OVERTEMP.
-WGWEAR-3112 Record button behavior
VISTA is now more sensitive to quick presses of the
record button when initiating recordings. A more
deliberate press is still required to stop an active
recording.
-WGWEAR-3312 Red LED is ON when not recording and
off when recording
Details: VISTA will now consistently report the
recording state with the Record/Red LED.
B. BUG FIXES
-WGWEAR-3236 BODY CAMS NTP ~ 90,000 DROP - getting ~90k
drops for ntp from body cams when docked in their transfer
stations.
Details: The VISTA was creating unnecessary network traffic
related to NTP when docked on a transfer station. This
firmware version eliminates this behavior.
-WGWEAR-2092 VISTA may not transfer evidence due to missing
metadata files.
Details: VISTA will generate metadata files reliably under load.
This will prevent issues importing evidence from the device.
-WGWEAR-2378 VISTA Camera should clear WiFi configuration
on checkout
Details: VISTA will now forget WiFi connections to a previous
in-car network when checked out. This will prevent VISTAs
and previously paired devices from collaborating on test
recordings at the station. The previous association is
retained when the VISTA is undocked without a checkout.
-WGWEAR-3404 Dock Type detection improvement
Details: VISTA sometimes detects the incorrect dock type.
This can result in unusual behavior and error messages.
No user action is needed related to this fix, but the user
should experience more reliable behavior, including a
reduction in ERR37 detection when docking on transfer stations.
-WGWEAR-3153 VISTA boot failures
Details: Added firmware mitigation to eliminate the major causes
for failure to boot.
-WGWEAR-3208 Correct ERR302, ERR402, and ERR151
Details: These errors are frequently detected when the sensor is
disconnected and reconnected on the two-piece VISTA. These
failures also occur when undocking a VISTA with certain
configurations, particularly with RATF or pre-Event enabled.
-WGWEAR-3371 LOW BASE detection improvements
Details: Display of LOW BASE on VISTA is now consistent and
reliable. This is a user message indicating that the VISTA
is docked in a USB base with an insufficient voltage supply.
When LOW BASE is reported, verify the base is connected to
an external power source.
C. KNOWN ISSUES
-WGWEAR-2702 SYS: ERR 37 on 2-piece for state capture
attempt via transfer station
Issue: Error 37 may be observed in the docking station.
There are three primary ways this can occur:
1) Seating/Mechanical 2) USB host mode driver failure
3) During state capture.
Workaround: Recommend to reseat the VISTA in the docking
station to attempt to clear the mechanical issue. If
reseating the VISTA is unsuccessful in resolving the issue,
power cycle the device and then reseat.
-WGWEAR-2004 UPGRD: Unable to upgrade VISTA in a
USB-only base
Unit can now dock and communicate in a USB base even if the
Base voltage is below the charging threshold. "LOW BASE" will
be displayed on the LCD in this condition. We recommend
all firmware upgrades are conducted in a USB base with wall
adapter attached.
-WGWEAR-3117 VISTA 1P-SYS When Audio Alert Level is
set to None the unit still plays a beep
Issue: VISTA may play audio and vibrate when the alert audio
level is set to 'No audio' and the alerts configured to
'Audio and Vibration' or 'Audio Only'.
Workaround: Set the AlertType to 2 'Vibration Only' or to
zero 'None' and audible alerts will not be emitted.
-WGWEAR-3123 VISTA XLT - UI: Battery screen overrides
upload screen when uploading in WiFi Base VISTA may display
'Charging' while mixed events are uploading. The VISTA chimes
and briefly displays 'Upload' once the Critical Event
uploads are complete, and then goes back to the charging
screen.
-WGWEAR-3092 Backlight Button repeated presses trigger muting
Issue: When the VISTA XLT backlight button is pressed
repeatedly during a recording, the Red RECORD LED flickers
from the backlight button commands, but sometimes will remain
off instead of returning to an ON state as expected.
_________________________________________________________________
4. RELEASE 3-0-2-206
A. BUG FIXES
-WGWEAR-3540,WGWEAR-3536 Improve battery charge detection.
Issue: Occassionally, VISTA may report charge is complete and
allow checkout of a unit that has a low level of charge. This
modification will help prevent checkout of units with batteries
that have not been sufficiently charged. No user action is
required.
-WGWEAR-3535 Early battery warnings
Issue: Low battery alerts may occur earlier than expected on
some units. This includes vibration, an audible alert, and
the blinking of the red record led. This modification will
ensure the alerts start when the unit is about to power off
due to detection of low battery.
-WGWEAR-3612,WGWEAR-3613,WGWEAR-3614 Reboot after hard reset
Issue: Vista reboots after performing a hard reset rather
than shutting down. This can result in the red LED blinking
unexpectedly after undocking. This change corrects the
handling of the reset. No user action is required to benefit
from this change.
_________________________________________________________________
4. RELEASE 3-0-2-209
A. BUG FIXES
-WGWEAR-3660 Dock detection fails after ESD or kernel panic
Issue: When the Vista reboots due to ESD or detection of a
kernel panic, the dock is no longer detected correctly. This
is corrected with the upgrade to this release, and no
additional user action is required.
-WGWEAR-3661 Dock no longer detected on working unit
Issue: After approximately six weeks of operation, VISTA may no
longer detect that it has been docked. This can be worked
around by performing a hard reset when it occurs. This release
of firmware corrects this issue. If a camera is already
experiencing this issue, the user will need to perform a hard
reset by holding the power button for 15 seconds in order to
dock and receive the firmware update.
-WGWEAR-3678 Undocking during counter rollover
Issue: The Vista contains an internal counter that rolls over
periodically. If the unit is undocked after the rollover, the
unit may report ERR37 if it was docked in a transfer station,
and will continue to show the standard dock screens if it was
docked in a USB base. Docking the Vista again will resolve this
behavior. This issue is fully addressed with this release and
requires no additional user action.
_________________________________________________________________
5. RELEASE 3-0-2-213
A. BUG FIXES
-WGWEAR-3714 ESD event mitigation
Issue: ESD events immediately before docking may result in
VISTAs stuck on the BOOTING screen. The correction of this
issue eliminates the need for a hard reset in order to recover.
-WGWEAR-3753 Green Screen for 2 Piece Body Camera
Issue: After the SmartConnect app is used to view videos with
the previous version of firmware, the green screen would be
inserted during the pre-event until the record button is pressed
or the sensor is disconnected and reconnected. Recording now
occurs during pre-event as expected.
